The email provides the possibility for everyone to correspond with Petroleum Minister and send his/her suggestions, views and complaints.

Sent messages could remain confidential depending on sender’s choice.

According to Zangeneh, if the sender reminds that the letter is confidential it will remain so. Even if the message is not confidential access to the information will be limited to reliable persons with a genuine and essential need to have such access and will not be available to other persons.